Client Programs Assistant

Job No: GDQ136
Location: Bald Hills

Guide Dogs Queensland is a leading provider of services to Queenslanders living with no or low vision. Voted one of Australia’s most trusted charities, and with thanks to the ongoing support of the community, we help people with low or no vision reach their goals and experience everything life has to offer. Our services are all tailored to ensure everyone can fulfil their potential and live life the way they choose.

The role

A rewarding opportunity exists for an experienced Client Programs Assistant to join our Client Services team at Guide Dogs Queensland, based at our head office in Bald Hills.

This is a casual position offering a minimum of 10 hours per week working to support our clients in various programs offered (with availability to work overnights and weekends when required). This role will deliver life-skills programs, recreational activities, and community-based services to our clients with low or no vision to meet their individual goals. This is not a high-needs support worker role.

The successful applicant will participate in supporting an existing multidisciplinary team of staff in the delivery of programs, camps and classes and work with a range of people of all abilities and ages.

The position is also responsible for:

  • Report writing which includes gathering and presenting client feedback.
  • Assisting funded clients with activities in and around their home and in the community.
  • Providing supervision and support for adults, young people and children whilst residing at Guide Dogs Queensland.
  • Providing support and assistance with meal preparation and orientation to the environment.

About You

We are looking for a candidate who can demonstrate:

  • Experience in working with and the ability to effectively connect with people of all abilities, ages, and backgrounds
  • An understanding of the different types of vision impairment faced by Queenslanders
  • Excellent people skills, including strong communication skills
  • A current First Aid qualification
  • An Open driver’s licence
  • Availability to work afternoons and overnights

Additionally, candidates who can demonstrate any creative and/or lifestyle skills that could be shared with small groups and a willingness to teach our clients these skills are highly desirable.

Benefits

  • Attractive and fair remuneration package based on industry benchmarking
  • Salary packaging options - up to $15,900 tax free per year
  • A rewarding career that makes a real difference
  • Great location, beautiful campus
  • Wellness initiatives and an Employee Assistance Program

 

Guide Dogs Queensland has standards of conduct for employees and volunteers to maintain a safe and healthy environment. Our commitment to these standards requires that we conduct background referencing for all persons who will engage in direct and regular involvement with children, young people, and vulnerable adults.

You may also be required to complete video interviews, psychometric testing, and/or a medical check as part of the application process.

How to Apply

To view our position description, please click here. 

Please complete the application form below and submit your covering letter explaining why you would be suitable to the role (no more than 2 pages) and a copy of your Resume/CV.

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Work at Guide Dogs.

Every day, we work together to empower our clients with the freedom to live an independent life. Respect and trust drive us. Guided by our clients, we are passionate supporters at every step of the way.

Our teams are some of the most talented and experienced in their fields, who work with passion and care to make a real difference to the lives of many. We are a community of thinkers, doers, innovators and dog lovers with ideas that get tails wagging.

We value personal and professional development and always look for opportunities to grow. With family as our focus, we enjoy safe and flexible work conditions, staff wellness and recognition initiatives, and live life beyond the workplace.

As Australia’s most trusted charity, working for us will bring experiences beyond the normal workplace. At Guide Dogs Queensland you can love what you do and let your work have a true impact on people in need.

Guide Dogs QLD